Frequently asked questions about eDiscovery services
What eDiscovery services does Forensic Discovery provide?
We support source planning, preservation, collection, processing, review operations and production. An engagement can cover the stages your matter needs. Start with preservation and collection, assessment and hosted review, or AI-assisted review. The engagement plan identifies responsibilities and limitations; counsel retains responsibility for legal decisions about preservation obligations, responsiveness, privilege and what is produced. Existing collections and incoming productions can also be assessed.
What does technical forensic eDiscovery mean?
It connects discovery workflow decisions with the methods used to acquire and examine digital information. That can include source identification, chain of custody, collection records and documented processing choices. Forensic work may help explain a disputed source or document, but it does not make every record authentic or every process defensible by definition. The available data, agreed scope and methods still need examination.
When should a law firm bring in an eDiscovery provider?
Consider technical support when a matter involves many custodians, unfamiliar sources, substantial review volume, disputed collection methods or production formats the team cannot readily generate. An early discussion can identify requirements before counsel commits to a protocol or delivery date. Your team may retain document review while engaging us for collection or processing. The division of work should be explicit so source gaps and review responsibilities remain visible.
How much do eDiscovery services cost?
The main variables are source access, collection method, processing volume and exceptions, hosting duration, review support and production specifications. Initial data size does not by itself predict the volume retained for review or the cost of handling unusual files. Ask for the proposed scope, deliverables, assumptions and pricing in writing before authorizing work. Our guide to choosing a hosted review provider can help frame the questions to ask.
How long does collection through production take?
Timing depends on access, source availability, transfer volume, processing exceptions, review resources and the requested output. A collection deadline and a production deadline are different milestones. We assess the available time before proposing a sequence and identify dependencies that could delay the next stage. A short deadline may require counsel to prioritize sources or delivery groups; no standard turnaround applies to every matter.
Can you help with an ESI protocol?
We can provide technical input on source availability, custodian and date scope, search term testing, metadata, production formats and review workflow constraints. Counsel negotiates the protocol and evaluates its legal adequacy under the applicable rules and orders. Our article on ESI protocols and early planning explains why those choices merit attention. Agreed technical settings and later changes should be recorded for the matter.
Can you collect and review Slack, Teams and text messages?
We assess the supported collection and review path for the actual source. Retention, account permissions, licensing, device state and export format affect what is available; linked files may require separate acquisition. Data preservation and collection addresses acquisition, while hosted review planning addresses how supported data from short messages will be presented. Identify gaps in material or conversation context rather than assuming the available records are complete.
Can processed data move to our review platform?
Potentially. We first confirm the receiving platform’s specifications, available exports, metadata fields, family relationships and any image or text requirements. A test load can reveal compatibility issues before a larger transfer. Export support does not mean every feature, annotation or conversation view transfers unchanged. Discuss the destination during assessment and hosted review planning so the scope includes the required output and checks.
What is AI-assisted review, and how is it checked?
The term can cover different tools, including analytics, technology-assisted review and generative AI. They should not be treated as interchangeable or assumed to be enabled on every matter. Counsel and the technical team define the task, available features, validation and human review appropriate to the use. Our AI-assisted hosted review service explains the distinctions. No tool guarantees completeness, privilege protection or a legally sufficient review.
Can you testify about collection and production methods?
Our expert witness and testimony services can address the technical work within the examiner’s knowledge and assignment. Scope may include a report, declaration, deposition or trial testimony about methods, records and limitations. Any organizational representative testimony requires a separate, properly defined engagement; it is not interchangeable with expert opinion. Counsel determines the needed role. The court determines qualification and admissibility; the judge or jury, as applicable, evaluates weight.